Breakdown Repair
Breakdown repair for medical equipment of all brands and models, with response normally the same day or next day and after-hours support available.
- Washer-Disinfectors, Autoclaves, Bedpan Washers, Sterilisers, Laboratory Washers, Utensil Washers, Robotic Automation and CSSD equipment.
- Ultrasonic Cleaners, Operating Tables, Blanket Warmers, Endoscope Washers, Reverse Osmosis Systems, Steam Generators and Boilers.
We are ISO 9001 certified and work to AS/NZS 3551 Management Programs for Medical Equipment, with in-service safety inspection and testing to AS/NZS 3760 where it applies.
What's Included
- After-hours, weekend and public holiday coverage.
- Guaranteed response times under Service Level Agreements (SLAs).
- On-site repair by qualified technicians using genuine parts.
- Compliance inspection after every repair, with process validation available.
- Optional secure remote monitoring for auditing and troubleshooting.
Why Expedited Repair Matters
Restoring equipment quickly keeps instruments available for the next procedure and prevents reprocessing backlogs.
Fast on-site repair avoids the cost of sending instruments to another facility for reprocessing and minimises the need to reschedule cases.
Every repair includes a full compliance inspection and performance check, with documented results that support accreditation requirements. Process validation is also available, including requalification to AS 5369 where a repair affects process parameters.
Where our optional remote monitoring service is in place, fault codes and cycle histories are reviewed before we attend, so technicians arrive with the right parts.