Remote Monitoring
An optional service that adds continuous monitoring of critical medical equipment by our technicians, with a live client dashboard for your team. Available for all makes and models.
- Washer-Disinfectors, Autoclaves, Bedpan Washers, Sterilisers, Laboratory Washers, Utensil Washers, Robotic Automation and CSSD equipment.
- Ultrasonic Cleaners, Operating Tables, Blanket Warmers, Endoscope Washers, Reverse Osmosis Systems, Steam Generators and Boilers.
All data capture supports AS/NZS 3551 and AS 5369 (formerly AS/NZS 4187) with traceable cycle records, alarm histories and asset logs for audits.
What's Included
- Monitoring by our technicians, who respond to faults and alarms.
- Live client dashboard showing status, utilisation and alarms across all your sites.
- Alerts by email and SMS when faults or nonconformances occur.
- Role-based access, audit trails and Australian hosting, encrypted in transit and at rest.
Why Remote Monitoring Matters
Real-time visibility of equipment status and alarms keeps reprocessing on track. Our technicians see faults as they happen and intervene early, before they become backlogs.
Breakdown repair is faster when fault codes, sensor data and cycle histories are reviewed before attending site. Technicians pre-pick parts, and repeat visits are reduced.
Audit-ready records support compliance with AS/NZS 3551 and AS 5369 (formerly AS/NZS 4187). Cycle data, alarm logs and asset histories provide evidence of process control, maintenance and verification.
Trends reveal drift, misuse and utilities issues, so preventative maintenance takes place before failures affect clinical schedules.
Enterprise-wide dashboards give managers clear utilisation and performance data to guide investment, training and maintenance priorities.
How It Works
Monitoring and Response
Our technicians monitor your equipment and respond to faults and alarms. Your team has its own live dashboard and alerts.
Connection
Available for all makes and models. Connect through an on-site gateway, a 4G modem or your hospital network to suit your IT and security policy.
Data and Security
Hosted in Australia and encrypted in transit and at rest. Retention periods are set to your requirements, and records export in multiple standard formats for audits.
Pricing
Remote monitoring is optional. Add it to a service agreement or take it as a standalone service. Call us for a quote for your sites.